Book an appointment
Booking at PHC starts as an enquiry, not a confirmed slot. This page sets out what happens after you send it, in order, and what is asked of you at each step. Nothing is charged until you have been told who you would be seeing, when, and what it costs.
If you or someone else is in immediate danger, this page is not the right place — here is what to do.
Which of these is you?
Four routes. Take the one that fits.
This is for me, or for someone I care for
The usual route. Send us six details and we will come back to you with a psychologist, a time and a fee. What we need is listed below.
I have been to PHC before
You do not need to fill the whole thing in again. Tell us your name, who you saw last time, and the days and times that suit you. We will pick it up from there.
I am a school, a company or an organisation
Then this is not the route for you — it asks about a patient, and you do not have one. Contact us instead and tell us the organisation, your role and what you are asking for. What we do with schools is set out in full on the school wellness page.
I need help now
Do not wait for a reply to a message. Here is what to do.
What happens after you send it
Five steps. Two of them are yours.
1. You send the six details. A couple of minutes.
2. We come back to you, by phone or on WhatsApp. Normally within a couple of hours. The PECHS clinic is open Monday to Saturday, 10am to 8pm PKT. Until you hear from us your enquiry is not a booking, and no time is being held for you.
3. We tell you the psychologist, the time and the fee. Then you decide. Nothing has been charged and you are not committed to anything.
4. If you say yes, you pay the booking payment — half the fee, at least 24 hours before the appointment. It is paid in cash or by bank transfer, and the slot is held once it has arrived. The rest is paid after the session.
5. Your appointment is confirmed. That happens at the moment the payment lands, and not before.
What you can book
Three things.
- An online session — by audio or video, on the platform you prefer, wherever you are.
- An in-clinic session — at PECHS, or at DHA.
- Diagnostic services — a psychological assessment. It always begins with an initial session that decides which tests are clinically warranted, so nobody is tested for the sake of it.
You do not need to know which of the three you want, or which assessment. Tell us what has brought you and we will tell you.
Can I ask for a particular psychologist?
Yes. Name them in your message — it is the optional seventh detail, and leaving it out is perfectly normal.
If you have come here from a psychologist's own page, include their name when you write to us, and we will confirm on the callback whether they have a slot. Naming someone does not hold the appointment. Nothing does until you have agreed the time and the fee and made the booking payment, on the same terms as any other booking.
Not every psychologist on the team is taking new bookings at every moment, so we will tell you plainly whether the person you have asked for has a slot, and who else fits if they do not. You are not choosing blind and you are not stuck with the first answer — if the fit turns out to be wrong once you have started, say so and we will move you.
And if you would rather not choose, do not. Most people who contact us cannot say in advance whether they need an assessment, therapy, or a referral somewhere else. Working that out is our job, not yours.
What we need from you
Six details, and one optional seventh. Send them whichever way suits you — on WhatsApp, over the phone, or by email.
- Patient name
- Age
- What has brought you — a sentence is enough
- Preferred psychologist gender
- Online or in person
- Whether the patient is a minor or elderly
And, if you have somebody in mind, a seventh: who you would like to see. Leave it out and we will do the matching.
If somebody else is paying — a parent, a spouse, an employer — we need their details too.
You do not have to write out a history here. A sentence is enough to get you to the right person. The rest belongs in the session, with the psychologist, where it is any use to you.
Or send them here
The form is switched off on this review copy of the site. It has been closed deliberately rather than left to accept a message that nobody would read — if you typed out what has brought you here, it would go nowhere, and that is not something to find out afterwards.
Send the same six details on WhatsApp or by phone instead. A person at PHC reads those and comes back to you.
WhatsApp PHC Call 0333 3736938
You can also email [email protected], or use the details on the contact page. The form itself is built and working; it returns with the live site.
What happens to what you tell us
What you send comes to PHC and is used to match you to a psychologist and to arrange the appointment. It is handled under our privacy policy and to the same professional standards that apply to everything else here.
Book
Send the six details on WhatsApp, by phone on +92 333 3736938, or by email to [email protected]. Whichever route you take, a person at PHC reads it and comes back to you.
PHC is appointment-only and walk-ins are not accommodated at either clinic. Fees vary by psychologist and by service and are confirmed before you pay anything — how a fee is arrived at is set out in full on the fees page. If something here has not been answered, it is probably on the questions page.
Not sure if this is us? Ask. We will tell you directly whether we can help, and refer you elsewhere if we cannot.
Everything on this page is general information about our services. It is not a diagnosis, not treatment, and reading it does not create a clinician–client relationship.
Speaking to someone starts here
PHC is appointment-only. Message or call and a real person answers — Monday to Saturday, 10am to 8pm PKT.
Not sure whether this is us? Contact us anyway. We will tell you directly whether we can help, and refer you elsewhere if we cannot.
Six details, and we can match you
- Name of the person who will attend
- Their age
- What is going on, in your own words
- Whether you would prefer a male or female psychologist
- Online, or in clinic in Karachi
- Whether the person attending is a minor or elderly
If someone else is paying, we will also ask for guardian or payer details. A slot is held once the booking payment is received — half the fee, at least 24 hours ahead.